Program Details

How to Deliver Exceptional Customer Service

Customer service affects all aspects of business and is the responsibility of all employees. Every person in an organization, even those not typically thought of as customer service personnel, has the responsibility and to make a positive impression and impact on customer satisfaction, relations and increased profitability.

Topics include:

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These topics represent a small sample of Richard Avdoian's repertoire. He also offers training and coaching in stress management, relationships, and other personal enrichment topics that make living life more fulfilling.

Whether you want a one-hour presentation, multi-day intensive training or something in between, Richard will format each program to get the results you want. With your input, he can incorporate your organizational issues into the material.